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Archive for the ‘Google Maps’ Category

Click-to-call phone numbers in Google AdWords local ads on mobile devices

Thursday, March 11th, 2010

As is the case here, most of the time what we post in this blog isn’t breaking news, nor anyone’s trade secret. It is usually just stuff that makes sense and works. Well this does both.

Many times, when people using their mobile devices search for local businesses, they are looking for phone numbers, not just addresses. Well, don’t disappoint them, When they are looking for a restaurant or a business, serve up a phone number where they can “Click-to-Call.” Don’t lose that opportunity to talk with them!

Google says, “you can make it even easier for potential customers to reach you by adding a location-specific business phone number in ads that appear on mobile devices with full internet browsers. Click-to Call AdsUsers can click the number to call you just as easily as clicking to visit your website. And, since ads can be served based on user location, a potential customer will see — and can click to call — the phone number of your store location that’s nearest to them, not one that’s across town.”

You may display the phone number from your Google Maps Local Business (If you have been reading this blog, you know we feel you should have a Google Maps Local Business listing.) listing by linking to that account. Additionally, you may manually enter a display phone number in your AdWords account.

Customers will not only be able to click (or push) on the number to call, you will be able to track the calls in your AdWords account. Please remember these will only show on mobile devices with full internet browsers, not all cell phones.

Jump over to the Google Inside AdWords to read how to track your callers, and more details about Click-to-Call.

According to Google, “Advertisers who participated in the beta trial have seen improved click-through rates. Plus, many advertisers received more visits to their websites in addition to incremental phone calls.”

If you are thinking this would be great for ads other than local ad delivery, well Google thinks so as well. A few days ago they rolled out their “Enhanced click-to-call phone numbers.” To display your national business phone number on mobile devices with full browsers, follow the two steps listed in this Inside AdWords post.

Just a few clicks on your part, will have self-qualified, potential customers clicking to call you!

Using Google Maps Local Business Coupons

Wednesday, February 24th, 2010

We have talked about Google Maps Local Business before. The feature I want to encourage many of you to use is not new. In fact, it has been around since 2007, but definitely is under-used. I am talking about offering online coupons in your Google Maps Local Business listing. I expect the “under-used” aspect is likely to change as now you can have mobile coupons. Yes, that’s what I said, “mobile coupons.” Google Maps Local Business CouponGoogle says, “This new form of coupon allows your customers to search for savings via phone. A customer can pull up the coupon on his or her smartphone device and present the device at checkout to redeem. It’s easy for everyone!”

With the proliferation of smartphones (I love my Droid Eris.), more of your customers and prospective customers are viewing your websites from a mobile device. Take advantage of it.

If you use coupons in print advertising, you certainly know their effectiveness. Google’s “mobile coupons” have all the same advantages with much less hassle. And, it’s not as likely that you’ll forget your phone as you do the paper coupons as you hurry out the door.

Simple to use, and another way to get customers in the door!

Google – Get Local, Get Traffic Quickly

Tuesday, July 29th, 2008

If you are using Google Maps Local Business Center, you can stop reading. If you are not using Google Maps Local, and your potential customer’s search terms include the name of the city, town, villiage, state, or geographical description of where your business is located, keep reading.

Often, searchers narrow their search results by adding one or more location-specific terms to their search. For example, the search term, “auto dealer lancaster wi” yields the following.

SERP for auto dealer lancaster wi

Who benefits? You get more visibility. The user gets more relevant results with less work. Win, win! Obviously, if you are in a rural area, there normally will be less competition. Consequently, rural business will generally have even better visibility. Even if you don’t get the click that time, it is still branding, branding, branding.

The position of where Google displays the map and listings varies from query to query. Sometimes, you’ll find it directly below one or more “Sponsored Links.” Other times there may be two or three organic listings above it. Or, there may be a video link above or below the Local business results.

So, how do you get listed? It is easy. You may already be listed. Google pulls your address and other information from public data. If you search for your business, and click on the “Directions and More” link. (see example above), you find more info and you will notice an “Edit” link. In the bubble on the map, you will see “Are you the owner?” and a “Claim your business” link.  You’ll need a Google Account, which many of you have. If you don’t have one, you can sign up and follow the instructions here. Note: The street address you enter will be shown in the Google Maps search results.

So, why should you use Google Maps Local?

  1. It gets results.
  2. It is free.
  3. It is easy to use.
  4. Oh, yes. It just plain gets results.

The bottom line is, you get a highly-visible link that most users will notice and click on before they click on Adword advertisements or organic listings.

Bonus Thought: You can safely bet that Google will continue to very aggressively push Google Maps and related advertising in the mobile
hand-device market.

Don’t wait. Get Local, and Get Traffic Quickly!